Comments
For those that read this blog, would you mind if I close commenting on each update after 2-3 days? I'm using moderation because we were having a problem with spam comments. My thinking is that 2-3 days gives folks time to make their voice heard and then I don't have to dedicate as much time to moderating the spam that ensues. Let me know what you think. Also, any other suggestions for how to manage comments are welcome.
91 Comments:
It certainly seems more than sensible to me, and definitely not unreasonable. Good call! ^_^
that seams good! never really heard of that way of doing things, but it sounds great. makes sense.
I don't mind if comments are closed 2 or 3 days after each update, since GetSatisfaction serves as another venue for people to comment.
+1
Works for me, Biz!
After all, we can always go to Get Satisfaction if we miss something here :)
Completely reasonable. And keeps comments timely, anyway.
Falls-down-laughing speaks my mind. It's not like you don't have other ways to get in touch with you if someone has something important to say. :)
Frankly, it doesn't make sense to me at all.
I'm surprised blogger doesn't have something to help deal with it. I wrote my own blog software and have thus far been too lazy to post to it more than once a month or so, much less integrate akismet or the like.
But alas, I do have a cron job that disables comments on older posts. It feels/is wrong, but it's better than wasting your time dealing with litterers.
I would have no problems with that at all.
Another solutions would perhaps be to link comments to people's Twitter account? It might help, a bit.
What I've seen on other blogs is comments are closed either a week later, or 24 hours after a new article, whichever comes first. It's something that worked well. Up to you guys ultimately :)
I'd support either way.
I would set it 7 days. Sometimes I get backed up in my RSS reader and don't get to this sorta stuff as soon as I'd like, but maybe that's just me.
Forget spam. Many of the issues this blog addresses are downtime or temporary circumstances. It only seems right to close comments on posts addressing temporary situations when the situations are resolved.
Go for it.
2-3 days should be just fine for a typical post. However, if you're asking for feedback in a post (desired features, thoughts on a change, etc.) I would suggest leaving it open longer, maybe a week.
I'd go for 4-5 days, since lag on the blog vs. the main feed seems significant. Your call though.
I think that is reasonable.
Doesn't bother me. Do what you need to do Biz
I think two to three days would be adequate time to get comments... If anyone was 'late' it would certainly be their fault. It would be a bit of work manually closing them though...
I would think that's a good idea. I would be OK with it
Comment spam getting through, even with the Blogger CAPTCHA? That's hardcore.
I suppose "move to WordPress and install Bad Behavior and Akismet" isn't a great suggestion since you guys started Blogger...
I have no problem if you shut off comments after 2-3 days. I rarely comment on blogs after that point, and most posts on my own blogs never see a comment past the first day or so.
I don't know about that. This is the internet. People here like to think about a topic before they write about it. With the exception of this comment, I always take at least four days to ponder a blog entry before I set aside a few hours to work on my carefully edited reply. But if you insist…
I know Fake Steve uses Disqus and Brightkite use Intense Debate. You considered an 'alternative' commenting system? I don't mind either, but I don't know which one supports OID/OAuth. Maybe turn off anonymous comments, require them to be logged into their google account or use OpenID?
That's fine with me.
Do it!
You could always use Akismet to block the spam. It's blocking 99.9999999% of spam on my blog at the moment.
Install Wordpress and Akismet.
Simple.
I think that sounds fair enough.
Have you looked at Disqus for comment management?
That could help some.
It seems fine, By the way, why there were no comment option in this post http://blog.twitter.com/2008/05/techcrunch.html from day one?
I wished to put comment on this post.
Fine by me. Twitter users are used to responding and typing quickly. Thanks for asking first, though! ^.^
Only problem might be those of us who are away from Net for that period of time yet still may wish to comment on a important topic. Not sure how best to handle that, but as a new user also, there have been some slightly older topics that I'd like to be able to add a note to. I understand the spam issue also, so maybe y'all can find a compromise solution?
Brilliant
after 2 days I would hope the conversation has moved on!
+1
sounds good to me!
I suppose it's alright. Are you guys getting spam comments even though you have "word verification" turned on? And I can't believe you're working this late at night. real troopers!
3 days seems like enough time for everybody who has something to say to do it ... I have just read this article on problogger about dealing with spam comments on your blog maybe it will help you too here's the link to the article-> http://www.problogger.net/archives/2008/05/27/my-love-hate-relationship-with-akismet/
good luck twitter
I have found that the WordPress Akismet service effectively blocks or at least quarantines all spam, without any stupid captchas. You could try switching to a blog platform that is under active development. This "blogger" crud seemed stillborn back before Google bought it.
And now it wants me to type "dvsbarf"
Cheers,
-danny
I see this, on more blogs I visit frequently. I don't know how or why, but I see comments being turned off more and more.
I don't use captcha, but I do get approx. 10 spam comments a day, but they are captured by aksimet.
But, I don't know about stopping them when using blogger...
no that should be fine, i rather have you using your time fixing twitter.
the feature cut is no fun @ @ll, i have a dream in which twitter updates everything in real time … *sigh*
Two days sounds a bit short to me... what about a whole week?
Seems reasonable to me :)
Sounds good - just do it. If someone really wants to be heard after that, they can blog with trackback or send feedback via the site.
Pretty reasonable idea to me, but I'd probably say maybe push it back a few days. Maybe 5? Otherwise I think it works out alright.
Depends. How long do you want to listen?
Will blogger allow you to create a white-list of commenters? After they comment once and are clean they can comment w/o moderation.
If not I suggest go to wordpress where you can. Or add something like disqus.
I would suggest 5 days. A full wrk week gives people enough time to gripe/praise before yu slam the doors on Spambots.
If spending less time moderating comments gets Twitter back up and running then by all means do it! I think it's funny how you can worry about such things while your service is borked. Priorities.
OK by me.
@vcverbeke
Yeah, wont be a problem. I think after 3-4 days (almost) all topics lose relevancy and require no followups.
I don't know about a 3 day limit when the post is related to an ongoing problem, but for general announcements, sure!
For average news posts it's not a concern. For posts like the one concerning the Ariel issue, it would probably continue generating discussion for some time to come. It's an issue people feel strongly about and want to discuss with you. I think it's a mistake to close comments on that one just yet.
I'm not trying to diss Evan, but IMO Akismet is a good way of blocking spam.
1. Don't mind at all.
2. As long as you leave at least one entry open for constant feedback. One thing is Twitter, another is the blog...
3. Look into http://disqus.com/ for comment management.
4. How about updating on Twitter problems? So IM and pagination are down. And "older" view. I can't get RSS to update, and there's been nothing on that. Please do use the blog for redundant communication of the Yellow Box and more - you're very inconsistent with blog use, and it's a shame.
5. Am crushing on you guys. Keep up the good work, and make it better ;)
x.b
I don't know about Blogger as I've always blogged through my own installs of Wordpress but there exist two plugins that are amazing for filtering comment spam: Akismet and WP-SpamFree. Together, these eliminate 99% of all spam. If there could be equivalents found for the Blogger platform you could keep comments open and unmoderated without fear.
I would suggest 2-3 business days. If (for some reason) you post over the weekend, don't count those days sot that when people get to work on Monday and start going through their feed readers, you can give them time. You could also switch over to Wordpress and use Akesmet to take care of the spam... Then there is always Wordpress MU... You could then link the Twitter accounts to a blog hosted by yall. There is a LOT of potential there. (and it is cheap-as-free)
(I still like/use Blogger, but the spam protection is not good yet.)
I suggest using Akismet to filter spam out. It works great.
Yeah, sounds fine to me.
With the proviso that you continue to update the blog reqularly! ;)
makes sense to me. specially in an active community like Twitter, after 3 days discussion is basically old and most are already on to the next topic
shut them down - seems very reasonable to me
Go for it. It's not like people aren't getting their rant on in Satisfaction ;-)
Uh, why not use WordPress instead? There are available plugins that you can use to combat spam comments and it's more flexible than Blogger.
Good idea. I think there is, on the current platform, no better idea for this.
sure thing.. good idea
i think it makes sense.
the twitter-world is so fast-paced that 2-3 days seems like an eternity to go back and read comments from!
thanks for asking OUR opinion!
keep up the good work!
*SPAM*
Seems like a good. Makes people watch the blog more closely since they only got 3 days to post their lovely comments
I'd have to agree. Sounds sensible to me as well.
I think the conversation is very important, and so I am against closing the comments. Why not just switch to a WordPress blog (e.g. at wordpress.com which works just like blogger/blogspot) and let Akismet take care of the spam for you?
I've heard another good way to filter spam but still allow real comments through is to moderate only comments containing >=n hyperlinks where n is 2 or 3. Does blogger have that?
No problem for me =)
Biz - get off Blogger. stick the whole thing on WordPress or Movable Type, and use Akismet as a comment spam filter. It's damn good. I've used it on a few sites, and I've rarely ever seen it fail.
Install Wordpress and Akismet, Simple.
BTW, You are deleting comments right?
Great idea.
Now if your were using WordPress instead of blogger...
regarding the spammer-problem, i'd say it's a good idea, BUT some good comments just do come late. think about it :)
sounds good. cuts back on long flamy "me toos" as well. :)
Hmmm. I don't check my feeds everyday, so I might miss the opportunity to throw in my two cents. I see you've enabled word verification to help eliminate spam comments, but could you also require that commenters be logged in? (I can't quite tell if that option has been enabled as well.)
Maybe give us 4 or 5 days?
Wordpress has a great blog importer and then you get akismet. I bet they'd even host you on Wordpress.com for a small price.
Umm,
why not just open a comment page on getsatisfaction.com for each post and a link for those who wish to discuss further. Don't forget that if the scaling issues are ever resolved, more people will come on-line and wish to express themselves in the future without opening a new thread.
And who knows, they might even have something valuable to say.
p.s. I had to use a different browser to comment. visual verification here is a little wonky.
I think that's definitely a reasonable idea... there are other ways of blocking spam, but they are more time consuming and make commenting more of a hassle for your readers. Sites that make you sign up before you can post a comment basically just deter a lot of people (including me) from commenting. I used Blocking Spam (the ebooks version) for my blog, but the procedures outlined definitely entailed some work... depends on how much time you have.
Yep, sounds like a good idea. :)
I really like steve's idea about using Get Satisfation!
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that's fine, but can you fix the IM? I was on vacation this weekend twittering via text message, and nobody on facebook saw any of them.
I'd say four days should be fine.
Completely reasonable
The other benefit of not having to wait 2-3 days to see our comments is that you won't get so many repeat suggestions, a la "Get off Blogger and use WordPress and Akismet." I feel a little silly being the gazillionth poster to recommend it here.
Or maybe that's a sign it's a good idea.
Good idea, I'd make it 5 business days for people to leave comments, afterwards the topic is old.
UNLEES OF COURSE it is an ongoing issue that needs to be left open.
If you can spend more time focusing on getting Twitter back to normal than monitoring comments, that'd be GREAT!
PS: I think there's a spam message for something about "seo blog' & stuff.
Anyways keep up the great work guys, can't wait till all is well again! @SuperMacMan
Good Idea.
But i think 2 days is not Enough.
Little more days is better.
Looking to your blog all you do is write cool twitter stories and moderate comments.
When will the service work as it must and stop showing over capacity things?
Better yet, limit comments to 140 characters.
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