The Official Twitter Blog

Keeping you connected to everything from Twitter.

Results from The Twitter Blog for: May 2008

NASA+Twitter in NYT

There’s a great piece in the Science section of Tomorrow’s New York Times about NASA’s artful use of Twitter to relay information to the people of Earth regarding the Mars Phoenix Lander.


What's Going On?

We’ve created a new blog dedicated to status updates regarding Twitter performance and reliability. If something is going on technically, operationally, or otherwise we will put a link in your Twitter home page to a description on this new blog. This includes good news, bad news, warnings, and miscalleneous heads-up notices.


Wed, 05/28/2008 - 21:27

Do You Follow This Man?

Twennis Anyone?


For those that read this blog, would you mind if I close commenting on each update after 2-3 days? I’m using moderation because we were having a problem with spam comments. My thinking is that 2-3 days gives folks time to make their voice heard and then I don’t have to dedicate as much time to moderating the spam that ensues. Let me know what you think. Also, any other suggestions for how to manage comments are welcome.


Sun, 05/25/2008 - 22:18

Twitter Enforces ToS, Cares About Users

A discussion fueled by hearsay heated up this week when a popular blogger accused us of refusing to enforce our Terms of Service. The accusation is damaging to our reputation and the additional insinuation that we don’t care about our users is offensive to us personally.

Twitter is 16 employees made up of systems engineers and operators, product designers, and support specialists. We do not employ public relations professionals. This accusation caught us by surprise, putting us on the defensive in the middle of what continues to be a very busy work week.


Man down!

Around 11 am in San Francisco, our main database db006, crashed because of too many connections. We have to put the service into an unscheduled maintenance mode to recover. Folks will see degraded service for the next few hours.

We’ll keep you updated here and in Satisfaction.


Too much Jabber!

We found an errant API project eating way too much of our Jabber (a flavor of instant messenger) resources. This activity (which we’ve corrected) had an affect of overloading our main database, resulting in the error pages and slowness most people are now encountering.