We want to take a moment to explain some of our general Trust and Safety policies and procedures, and address the specific case at hand that has unfolded over the past 48-hours (we normally don’t address matters pertaining to individual accounts for the privacy of the account, but here the relevant communications are now public).
Only the world’s best athletes get to experience the thrill and privilege of marching in the Parade of Nations at the opening ceremonies. And as they tweeted pictures during every step of their memorable night, they took all of us along with them.
When it comes to events that capture the world’s attention, the Olympic Games have long been the gold standard — and never more so than right now, when Twitter is on hand for every competition. Even today, heading into the Opening Ceremony, we’re already seeing more Tweets about the Olympics in a single day than we did during the entire Beijing games in 2008. (Yes, you read that right.)
We are sorry. Many of you came to Twitter earlier today expecting, well, Twitter. Instead, between around 8:20am and 9:00am PT, users around the world got zilch from us. By about 10:25am PT, people who came to Twitter finally got what they expected: Twitter.
The cause of today’s outage came from within our data centers. Data centers are designed to be redundant: when one system fails (as everything does at one time or another), a parallel system takes over. What was noteworthy about today’s outage was the coincidental failure of two parallel systems at nearly the same time.
This year, the superhero-themed Premios Juventud (Youth Awards) show on Univision will join forces with Twitter. With Twitter as their superpower, fans will be able to have their voices heard through their Tweets.
Today you can more easily discover and react to the information you care about with new navigation features in TweetDeck. You have given us some really useful feedback after using these features on web.tweetdeck.com, and now you can use this swifter TweetDeck on other platforms too by visiting tweetdeck.com.
Today you can download a new version of Twitter for BlackBerry from the App World. This update gives you a richer experience of any Tweet and supports right-to-left languages like Arabic and Hebrew.
Now when you expand a Tweet to see the details view, you can enjoy images from pic.twitter.com in full resolution and RIM maps for geolocated Tweets. It’s also easier to see how a single Tweet fits into a broader conversation from the details view with previous Tweets and replies.
Nokia, the most widely used mobile platform in the world, now offers a fast, native Twitter experience for Series 40 feature phones. Beginning today, millions of people who use Nokia Series 40 devices can download Twitter for Nokia in the Nokia Store.
Twitter is all about making real-time information available to everyone, everywhere. In order to reach every person on the planet we recently released an update to mobile.twitter.com for feature phones and older browsers. We completely overhauled this client from the ground up, a process that resulted in a lighter-weight, faster client that looks and feels like twitter.com and our mobile apps.
Here’s the home timeline on mobile.twitter.com, before and after the redesign: