Stories Twitter’s new reporting process centers on a human-first design

Twitter is using insights from researchers, therapists, and writers to test a new way to report everything from misinformation & spam to harassment & hate speech.

Stories Your Tweets, your tools: Curating the experience that’s right for you

Twitter uses a ton of processes to reduce potentially harmful content, but these 3 safety tools empower folks to design the experience that’s right for them, down to their individual Tweets.

Stories The secret world of good bots

A new experiment on Twitter tests whether labeling accounts as good bots helps build trust on the platform.

Stories What procedural justice taught us about fairness and rule enforcement

An innovative approach to the relationship between a community and its law enforcement — centered around dignity and respect — could help foster a safer Twitter.

Stories Is it possible to build more kindness into Twitter?

Twitter is building the tools for people to apologize online. Will anyone use them?

Stories What’s in a name? The case for inclusivity through anonymity

There is a commonly held misconception that verifying users’ identification would reduce toxicity on Twitter. But that’s not how online identity works.

Stories Four truths about bots

Twitter's head of site integrity Yoel Roth says there's a lot that people get wrong about bots and fake accounts. He busts four of the most common myths.

Interviews Twitter's role in supporting the next generation of social citizens

In this Q&A, a Gen Z social media user asks a Twitter product manager what’s being done to ensure the health and safety of Twitter’s next generation.

Stories About Common Thread

Real talk about the health of the public conversation on Twitter, and the work ahead of us.