Twitter is where inclusion lives; where movements form, information is shared and change happens, all in real time. The world has seen this with conversations around #BlackLivesMatter, #SheInspiresMe, #LoveIsLove, #OrlandoStrong, #BlackWomenDidThat, and many more. And we are focused on that spirit of inclusion in our workplace.
Throughout 2016, we implemented practices that advance our commitment, identified and acted on vulnerabilities that prevent it, and partnered with organizations that can help us ensure that we’re building a diverse and inclusive workforce. Here’s some of what we’ve been up to:
We facilitate trainings at a lot of companies. Twitter had a unique interest in tracking the long-term impact of their trainings, allowing us to learn that content designed both to raise awareness and to manage bias resulted in actual behavioral change in employees.
For 2016, we sought to push ourselves in a distinguishing way and set measurable goals, and we’re happy to share that we’ve met or surpassed many of these. With our commitment we have seen progress in hiring and career development, culture, policies and, as a result, increases in overall representation of women and underrepresented minorities.
*We are also focused on sexual orientation and gender identity. In 2016 for the first time, we gave all US new hires the opportunity to self-identify as LGBTQ. While this data collection is new and therefore limited, we wanted those who chose to identify to be counted. Of employees answering, 10% identified as LGBTQ. As more employees respond in 2017, we expect to have a more complete picture.
We know that the effects of our actions — many of which were new for 2016 — cannot be immediate. We are focused on sustained efforts that will help us draw more diverse talent, create great experiences and careers, and foster a culture of belonging that fully lives up to the spirit of community on Twitter itself. And we will continue to come together with and learn from our industry peers, in the spirit of doing better not just for ourselves but for the industry as a greater whole.
Our commitment to inclusion and diversity is fundamental to who we are and crucial to the effectiveness of our service. One-and-done measurements don’t apply here, so we’re again setting representation goals for 2017. Also, we’re going further by adding a new goal, for underrepresented minorities in non-tech roles. Whatever the goal area, we will continue to be broadly focused on inclusion, prioritizing intersectionality and specific underrepresented groups, and acting on different opportunities for our different business functions.
U.S. Congressman John Lewis, who recently visited us to share civil rights movement experiences captured in his award-winning “March” trilogy, reminded us that “we all live in the same house … the world house. We are one people, we are one family, we must look up [at] each other and build that beloved community, that beloved world.” We seek to live up to the spirit of this truth – creating a workplace that fosters belonging and enables everyone at Twitter to thrive. Not in spite of their differences, but because of them.
Click here to see our September 2016 EEO-1 report.