Serving the public conversation means continuously taking steps to make Twitter more accessible for people with disabilities – from what we build, to the programs and policies we implement globally – both within the company and on our service. We’re committed to ensuring our service is accessible to everyone – that's why we created two teams to focus on accessibility last year.
Today, I want to talk about Spaces, our live audio conversation feature on Twitter. We’re progressively rolling Spaces out to more people, and we want to share where we are on our journey to make this feature more accessible.
The Spaces team has been working in the open, in full view of the world, since December 2020. The ongoing conversation around Spaces accessibility both internally and on Twitter has helped us identify and address accessibility gaps in the product. By working in the open, we’re showing you our ideas, our works in progress, and areas for improvement. Twitter is becoming a more accessible company and product in real-time.
Folks who are deaf, hard of hearing (HoH), or prefer the support of captioning for audio, will be able to turn on captions and follow along with conversations.
Every element in Spaces has an accessible label, so people using assistive technology will know what every button does, and what actions are available.
Captions are incredibly important for Spaces, so we’re going to make them as accurate and versatile as possible. Here are some of the things we’ll be working on first:
As James Loduca, our Senior Director of Global Inclusion and Diversity, has said, “We’re on a journey, and we’re closer to the beginning than we are to the end.” Our teams are working hard to make Twitter more accessible, and we have a long way to go. We’re learning as we build, and we’re committed to getting better. Continue to ask questions and hold us accountable. This will help us grow in service to the public conversation that includes everyone.