We Learned A Lot

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Wednesday, 13 May 2009

This morning we received lots of great info about the replies setting we changed yesterday. Folks loved this feature because it allowed them to discover new people and participate serendipitously in various conversations. The problem with the setting was that it didn’t scale and even if we rebuilt it, the feature was blunt. It was confusing and caused a sense of inconsistency. We felt we could do much better.

So here’s what we’re planning to do. First, we’re making a change such that any updates beginning with @username (that are not explicitly created by clicking on the reply icon) will be seen by everyone following that account. This will bring back some serendipity and discovery and we can do this very soon.

Second, we’ve started designing a new feature which will give folks far more control over what they see from the accounts they follow. This will be a per-user setting and it will take a bit longer to put together but not too long and we’re already working on it. Thanks for all the great feedback and thanks for helping us discover what’s important!