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Building a safer Twitter

By @shreyas
Tuesday, 2 December 2014

In our continuing effort to make your Twitter experience safer, we’re enhancing our in-product harassment reporting and making improvements to “block.”

Everything that happens in the world, happens on Twitter – to the tune of more than 500 million Tweets every day. That can sometimes include content that violates our rules around harassment and abuse and we want to make it easier to report such content. So, we’re improving the reporting process to make it much more mobile-friendly, require less initial information, and, overall, make it simpler to flag Tweets and accounts for review. These enhancements similarly improve the reporting process for those who observe abuse but aren’t receiving it directly. And to enable faster response times, we’ve made the first of several behind-the-scenes improvements to the tools and processes that help us review reported Tweets and accounts.

As for the changes to block, the new blocked accounts page — which you can get to from the settings menu on Twitter.com — shows you the accounts you’ve blocked. We’ll be adding more controls and features to this page in the coming months. Additionally, accounts that you’ve blocked won’t be able to view your profile.

Building a safer Twitter

The updates are available now for a small group of users. In the coming weeks, we will roll them out to everyone.

We are nowhere near being done making changes in this area. In the coming months, you can expect to see additional user controls, further improvements to reporting and new enforcement procedures for abusive accounts. We’ll continue to work hard on these changes in order to improve the experience of people who encounter abuse on Twitter.