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Posts from Data: best practices

Gnip’s Engagement API is now generally available

Gnip’s Engagement API brings new measurement opportunities to organic Twitter content by surfacing impression counts, URL clicks, hashtag clicks, video views, and more valuable metrics across all your customers’ owned accounts.

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Best practices for monitoring and managing Gnip product usage

Learn more about best practices for monitoring and managing your Gnip data product usage.

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Helping your customers learn more about their audience in a privacy-forward manner

Learn how we approached design, technical, and privacy considerations for audience definition and segmentation in our new Gnip Audience API.

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The opportunity in providing great customer service on Twitter

Our new playbook is designed to help brands improve their customer service on Twitter.

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Transforming customer service on Twitter with a new playbook and new ecosystem solutions

Our new Twitter for Customer Service Playbook, plus Sprout Social and Oracle using a suite of new data APIs, will help brands do customer service on Twitter.

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